You will be charged the day your DermWarehouse Subscriptions order is placed. It will renew and you will be charged on the subscription cycle that you chose based on the date that you ordered (1 month, 2 month, 3 months). When you place an order for a subscription, you will be charged immediately and your first product will be shipped out immediately.
Any percentage savings on subscriptions are displayed on the product detail pages of all participating products. DermWarehouse Subscription orders do not qualify for promotions and gift with purchase offers that are not specific to the subscription program.
If the brand increases or decreases the price of a product, your subscription price will automatically be adjusted to reflect this change in price.
Subscription Changes or Cancellations:
If you would like to make changes to your DermWarehouse subscription, simply log in to your account and click “Subscriptions.” You may change or cancel the scheduled delivery up until the day prior to the next shipment date.
If you change your mind and want to return a subscription shipment and cancel your membership in the program, you may do so within 30 days of receiving the shipment you wish to return, provided all products are unopened and unused. You will need to return the unopened product(s) within the 30-day return period, and you will receive a full refund on that shipment (excluding shipping and handling). Make sure you also cancel your membership in the DermWarehouse Subscriptions program if you do not wish to receive any future shipments.
To return an order, follow these steps:
- Contact Customer Service by phone at 614-965-6107 or by email at email@example.com to receive your Return Merchandise Authorization (RMA) number.
- Be sure to include all products being returned (including all gifts with purchase).
- Write your RMA Number on the outside of the box.
Ship returned items to:
150 Taylor Station Rd., Suite 220
Columbus, OH 43213